Effective March 4, 2013, Rockford Paratransit can now schedule same day paratransit rides for medical trips only.
The guidelines for the current paratransit service dictate that passengers be certified to ride the paratransit service. Once certified typically a passenger must then schedule their rides at least 24 hours or one (1) day in advance. However, due to a federal New Freedom Grant, Rockford Paratransit riders can now call up to 3 hours in advance to schedule a ride IF it is for a medical trip. Medical trips can be anything from a Dr. apt, or walk in clinic visit to needing to get to a pharmacy to fill a prescription.
Same Day Medical trips are availalbe only to Certified Paratransit riders under the provisions of the Americans With Disabilities Act. Rides will be booked from 8:00 a.m. until 4:00 p.m. and service can be scheduled from 11:00 a.m. until 7:00 p.m. Rides are scheduled on a first come, first serve basis. Standard no show policy also applies to same day ride service.
The cost for a Same Day Ride is $4.00. Regular paratransit rides are $3.00.