RMTD Expands Medicaid Ride Program

Effective immediately, Rockford Paratransit will now schedule and provide Medicaid rides any time during its standard hours of operation pending availability. Rockford Paratransit is one of the local Medicaid transportation providers in our community. Medicaid rides, now during all hours of operation, are available to all Medicaid riders who have a Medicaid Recipient Identification number (RIN), who need transportation to medical facilities who may not otherwise be eligible for Rockford Paratransit.

Until now, Rockford Paratransit only scheduled and provided Medicaid rides during the hours of 9:00 a.m. thru 2:00 p.m., Monday thru Friday pending availability. Effective February 13, 2017, Medicaid riders may now schedule and use Rockford Paratransit whenever it is in service provided there is availability. To utilize Rockford Paratransit for a Medicaid trip, users must schedule a ride at least 24 hours in advance. Scheduling a Medicaid ride with Rockford Paratransit involves first getting a 7 digit approval number and pick up and drop off identifier codes from First Transit. First Transit is the call center that the Illinois Healthcare and Family Services contracted with to provide the review of prior authorizations for most non-emergency transportation. Once the rider has the codes from First Transit, they may then call Rockford Paratransit to schedule their medical related trip.

The phone number for First Transit is 1-877-725-0569. Phone number for Rockford Paratransit is 1-815-961-2255.

West State Changes

Effective 2.13.17, Westmoreland and Euclid on the #1 W. State Street have both been posted by the Township. Therefore, until further notice, RMTD will not travel on either of these roads. The stops for Westmoreland and Euclid will be on W. State at the intersections for both inbound and outbound passengers.  Questions or concerns, please feel free to contact us @ 815.961.9000.

RMTD Recognizes Outstanding Drivers

Rockford Mass Transit is proud to announce that 42 Fixed Route drivers and 18 Paratransit drivers received Outstanding Driver Award for the 2016 calendar year. Additionally, of the 60 drivers being recognized for their dedication and commitment to safety, 11 of these operators have earned this recognition for 15 years or more.

To receive this recognition, all drivers, both Fixed Route and Paratransit must meet the guidelines laid out by the National Safety Council.  These guidelines include maintaining a clean driving record for the year; having missed no more than 15 days during the year; and having no disciplinary measures taken against the driver during the same period.

“Once again, we are particularly proud of our drivers for maintaining these stringent safety standards,” states RMTD Risk Manager, Dan Engelkes. “All of our drivers are committed to safety and are educated on the latest industry safety standards.  When you have this number of bus operators who have each received this award for 15 years or more, you know that the message is being heard.  Passenger safety is, without a doubt, everyone’s number one concern.”

“A commitment to safety is something that is tracked from the very first moment a new Operator starts out on his bus,” states RMTD Executive Director, Rick McVinnie.   “The fact that so many of our operators start out receiving this recognition and continue to receive this, year after year, throughout their career is a significant achievement for the District.  We are very proud of all of our outstanding drivers and our supervisory training staff.”

Service Extended on W. State

Please be advised that effective Sunday, January 15, 2017, all routes serving W. State will now be extended to include the Travlur Hotel at 7215 W. State.

The routes will run as follows from Daisyfield: L on West State to first drive at Travlur Hotel, L out 2nd driver onto W. State, R Westmoreland and continue the route.

Day routes will pick up at Travlur Hotel between :30 after the hour and :40 after the hour. Nights and Sundays will pick up at Travlur between :35 after the hour and :45 after the hour.  On the #1 West State day route there will not be service to the Travlur Hotel on the 8:15a runs and the 2:15p runs as these are the times this route services the Regional Learning Center.

If there are any questions, please do not hesitate to contact us at 815.961.9000.


Warming Centers

RMTD is encouraging all passengers to stay safe and warm this winter season.  If you are in need of a warming center, please go to one of the following designated warming centers.  We have noted the routes where you can find these centers.

Winnebago County

The Carpenter’s Place  1149 Railroad Avenue, Rockford Mon-Fri 8:15am – 3:00pm – #14 7th Street Route

Women’s Crisis Center of the  Rockford Rescue Mission  715 W. State Street, Rockford  Women and Children Only 8:00am – 5:00pm/7days a week – #1 W. State or 1 block walk from Downtown Transfer Center

Men’s Crisis Center of the Rockford Rescue Mission  715 W. State Street, Rockford 7:00am – 7:00pm/7 days a week Meals served 3 times per day at 7:00am – Noon – 5:30pm – # 1 West State or 1 block walk from Downtown Transfer Center

Pecatonica Village Hall 405 Main Street, Pecatonica Mon-Fri 8:30am – 4:30pm – Not serviced by RMTD

Village of Machesney Park 300 Roosevelt Road, Machesney Park Mon-Fri 8:00am – 4:30pm – #22 N Second Street Route

Boone County Sites

Salvation Army  422 S. Main Street, Belvidere Mon-Fri  9:00 – 11:45am 1:00-4:00pm – #24 Belvidere route

Belvidere Public Safety Building 615 N. Main Street, Belvidere 24 hrs/7 days a week #24 Belvidere route

Area State Authorized Sites

Illinois Dept. of Human Services Family Community Resource Center 171 Executive Parkway, Rockford Mon-Fri 8:00am – 5:00pm  (except State and Federal holidays) – # 11 E. State Street Route or #16 & #17 City Loop North and South

Belvidere Oasis/Illinois Tollway East of Belvidere Toll Plaza on I90 24 hrs/7 days a week – Not serviced by RMTD


Never Miss A Bus Again!

Want to always be in the know?  Click here, www.routeshout.com/RMTD/alerts/index to subscribe to RMTD service text alerts. You can get all route and schedule information or you can pick just the specific routes you ride.  All passengers should pick the general alert and whatever else they are interested in. General alerts will be where system wide notifications are posted.

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Benefit Access Application

Anyone interested and/or eligible for the Benefit Access program, (formerly Circuit Breaker) should follow this link to learn about new eligibility requirements and enrollment information.  Benefit Access Application